Employees with CAGD epayslip Unvalidated Images-solved

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Employees with CAGD epayslip Unvalidated Images-solved

The Controller and Accountant General’s Department (CAGD) during the upgrade of the Epayslip portal brought anomalies in the system.

Some of the anomalies include;

Inability of employees to access the Epayslip portal; inability for the portal to generate a code automatically; images of employees show unvalidated even though it is 100% validated on the Electronic Salary Payment Voucher (ESPV) portal by validators; wrong date of births among others are some of the problems faced by employees.

As usual, we have gathered a little information from various sources which seek to explain the challenges faced by employees due to the Epayslip portal system upgrade by CAGD especially with the issue of images appearing as unvalidated.

 Information we have gathered by Educand Ghana Network reveals the following;

Employees who have their images been displayed as ‘unvalidated’ although it is validated on the ESPV but not reflected on the Epayslip portal are urged to stay calm. A further probe made indicates that the Controller and Accountant General Department is still in process of performing a system update.

This means that it will take some time before changes made will reflect on other portals like Epayslip, mutual fund, and others.

However, individuals who have not yet uploaded their images on the portal are advised to submit their images to their validators, School Improvement and Support Officers (SISOs) to for validation to be done.

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